Privacy Policy

We care about your privacy. This policy outlines how we collect, use, and protect your personal information in line with GDPR and UK data law.

Who We Are

Radrestore Ltd is a UK-based company offering cast iron radiator products and restoration services.

Company Name: Radrestore Ltd
Company Number: 10076783
Trading Address: Unit 8, Station Road Industrial Estate, Station Rd, Stockport SK5 6ND
Email: info@radrestore.co.uk

What Information We Collect

Name and contact details (e.g. email, phone, address)
Order history and account preferences
Enquiry details from contact forms or quote requests
Site usage data (e.g. pages visited, actions taken)
Payment status (processed securely via third-party platforms)

How We Use Your Information

To fulfil and manage orders
To provide restoration quotes or updates
To send transactional emails (e.g. order confirmations)
To improve our services and website experience
For customer support and issue resolution
For legal and tax compliance

Sharing Your Data

We do not sell your data. We only share it with trusted third parties necessary to process your order or deliver our services — such as couriers, payment providers, or platform hosts.

Cookies & Analytics

We use cookies to improve your experience and track performance through tools like Google Analytics and MonsterInsights. You can adjust your cookie preferences via your browser settings.

How We Protect Your Data

All payments are processed through secure, encrypted gateways. We do not store credit card details. Access to customer data is limited and protected through platform-level security tools.

Your Rights

Request access to your data
Ask us to correct inaccurate information
Request deletion of your personal data (where legally permissible)
Opt out of direct communication (we don’t send marketing emails by default)

How to Contact Us

If you have any questions about this privacy policy or your data, you can contact us at info@radrestore.co.uk or via our Contact page.